What is a Company Management System?
Systematisation is the best method to increase your business’s performance and achieve sustainable growth. By establishing a system for your business’s processes, it provides everyone with a clear understanding of what they need to be doing that allows them to step out of managerial and tactical positions and deliver tangible results while also requiring them to be accountable. But this requires a structure that allows you to document the ‘rules’ for your business, so that routine tasks can take control and you can focus on the work that matters most. A management system for your company is designed to accomplish this objective.
The purpose of a management system is to develop a set of rules, procedures and guidelines that ensures all the activities of a business are performed in line with the best practices. These are designed to achieve a variety of corporate objectives including improving efficiency of operations and financial success, customer relationships and product quality, environmental performance, worker safety and compliance with the law.
They usually are based on the PDCA cycle, and involve creating systems that record, review and make changes to existing practices in a systematic way. Certain of them are designed to meet the requirements of specific standard, like ISO 9001 for quality management, ISO 14001 for sustainability or ISO 27001 for information security.
A good company management software should be user-friendly and accessible to all employees. This could take the form of a light-weight application that lets anyone easily edit and publish new workflows, or high-quality documents, or it could simply be making a business process map accessible through an intranet. Whichever method you choose it is crucial that the system be quickly updated so that it is always in line with the current procedures of the company. This reduces the chance of it becoming outdated, which is a problem that is typical of more formalised manuals and software applications that require specialised skills to maintain.