What is a Company Management System?
Systematisation is the best way to increase your business’s performance and help to create sustainable growth. Incorporating processes into your business gives everyone a clear understanding on what they should do, allowing them the opportunity to step away from managerial and tactical roles and deliver results and be accountable. However, this requires a framework that lets you document the rules for your business, so that routine tasks are taken off and you can concentrate on the work that matters most. A management system for your company is designed to achieve this objective.
The purpose of a management system is to formulate a set of rules, procedures and guidelines that ensures all the activities of a business are carried out in accordance with best practice. These systems are designed to meet various corporate goals, such as increasing efficiency in operations and financial success. They also aim to improve customer relations and product quality, as well as worker safety and environmental performance.
These are often based upon the PDCA cycle and require the development of systems that document, review, and implement improvements to current practices in a coordinated manner. Some of them are designed to comply with the requirements of a specific standard such as ISO 9001 for quality management, ISO 14001 for sustainability or ISO 27001 for information security.
A quality company management system must be simple to use, and accessible to all employees. It could take the form a lightweight application that allows anyone to edit and publish new high-quality documents, workflows, or simply making a business flow map accessible via the intranet. It is crucial to be able to update the system easily so that it is able to reflect current working practices of the business. This reduces the chance of it becoming outdated, which is a problem that is common in more formalised manuals and software applications that require specialist knowledge to maintain.